Is recommended?

Yes, 100% recommend it! Their great web site is the first point of service a person experiences with this company. Then, the interactions with their people reinforces the presentation of excellent customer service that the web site portrays. They are helpful, informative, and very friendly. It is no surprise to have discovered this; their web design said that they would be. These key features of the web site and staff are exactly the reasons I have purchased my new dolls, and other products (e.g. wigs) from them exclusively.

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